Retail Sales Specialist — Elevate Customer Experience & Growth

Charter Communications; Tolleson (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Charter Communications is hiring a Retail Sales Specialist to promote Spectrum’s Internet, TV, Mobile and Voice products at our Tolleson, AZ stores. You’ll engage customers, demonstrate solutions, and drive sales while delivering an exceptional in-store experience.

The role emphasizes fast-paced teamwork, strong communication, and a customer-first approach. A high school diploma and comfort with technology are required for success in a dynamic retail environment.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, mobile devices, and computer apps.
• Basic math skills.
• Ability to read, write, speak, and understand English; strong multitasking and organizational abilities.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team setting.
• Excellent in-person, phone, and written communication; build partnerships across the organization.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and educate customers to strengthen product value.
• Build positive relationships, listen actively, and handle objections while reselling Spectrum products.
• Maintain knowledge of Spectrum products, pricing, promotions, and visual standards.
• Create a welcoming store atmosphere with clean retail space, effective communication, and policy adherence.

Skills

Cash handling

Tech proficiency

Basic math

English fluency

Communication skills

Teamwork

Sales orientation

Customer service

Education

High School Diploma or equivalent

Job description

Charter Communications is hiring a Retail Sales Specialist to promote Spectrum’s Internet, TV, Mobile and Voice products at our Tolleson, AZ stores. You’ll engage customers, demonstrate solutions, and drive sales while delivering an exceptional in-store experience.

The role emphasizes fast-paced teamwork, strong communication, and a customer-first approach. A high school diploma and comfort with technology are required for success in a dynamic retail environment.