Retail Tech & Customer Experience Specialist

Charter Communications; Pensacola (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Charter Communications is seeking a Retail Sales Specialist to promote Spectrum products and deliver exceptional customer care at our stores. You will drive sales, engage with customers, and uphold brand standards in a fast-paced retail environment.

the role emphasizes cash handling, tech-savviness, and strong communication, with opportunities for training and career growth within Spectrum Networks and Spectrum Reach.

Qualifications

• Cash handling and accurate payment transactions required.
• Tech-savvy with mobile devices and video platforms; proficient in computer apps.
• Basic math skills.
• Strong English reading/writing/speaking and multitasking.
• Goal- and incentive-based environment familiarity.
• Ability to perform in a fast-paced team setting.
• Excellent communication with customers and team members.
• Strong interpersonal skills for cross-team collaboration.
• Self-motivated, competitive, focused on sales goals.
• Professional demeanor and attention to detail.

Responsibilities

• Promote and sell Spectrum products and services to customers.
• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and educate customers about products.
• Maintain knowledge of Spectrum products, pricing, promotions, and visual standards.
• Deliver a welcoming store atmosphere, adhere to policies, resolve issues, and participate in training programs.

Skills

Cash handling

Tech-savvy

Basic math

English proficiency

Adaptability

Team player

Communication

Interpersonal skills

Motivation to exceed sales goals

Attention to detail

Education

High School Diploma or equivalent

Job description

Charter Communications is seeking a Retail Sales Specialist to promote Spectrum products and deliver exceptional customer care at our stores. You will drive sales, engage with customers, and uphold brand standards in a fast-paced retail environment.

the role emphasizes cash handling, tech-savviness, and strong communication, with opportunities for training and career growth within Spectrum Networks and Spectrum Reach.