Retail Sales Pro: Elevate Customer Experience

Charter Communications; Tucson (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Comprehensive pay and benefits

Career growth opportunities

Equal Opportunity Employer

Job summary

Charter Communications, operating as Spectrum, is seeking a Retail Sales Specialist to promote and sell our Internet, TV, Mobile and Voice services at our Tucson store locations. You will be the face of Spectrum, guiding customers to suitable solutions and delivering an exceptional shopping experience.

If you are customer‑focused, technology‑savvy, and driven to meet sales goals, you will thrive in a fast‑paced team environment while learning about new promotions and devices.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Strong English reading/writing/speaking skills.
• Basic math skills for transactions and balancing.
• Ability to prioritize, organize and manage multiple tasks.
• Strong communication and customer service orientation.

Responsibilities

• Promote and sell Spectrum products to customers in-store.
• Enhance the customer experience while meeting sales and service goals.
• Identify sales opportunities through product support and education.
• Build positive relationships and handle objections to resell value.
• Maintain knowledge of Spectrum pricing, promotions and standards.

Skills

Cash handling

Personal tech

Basic math

English literacy

Prioritization

Team environment

Communication

Interpersonal skills

Self-motivation

Attention to detail

Education

High School Diploma

Tools

POS systems

Store/CRM systems

Job description

Charter Communications, operating as Spectrum, is seeking a Retail Sales Specialist to promote and sell our Internet, TV, Mobile and Voice services at our Tucson store locations. You will be the face of Spectrum, guiding customers to suitable solutions and delivering an exceptional shopping experience.

If you are customer‑focused, technology‑savvy, and driven to meet sales goals, you will thrive in a fast‑paced team environment while learning about new promotions and devices.