Retail Sales Specialist

Staples; East Falmouth (MA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Flexible part-time hours

Generous paid time off

401(k) plan with company match

Dental and vision insurance

Job summary

A leading retail company in East Falmouth is seeking a Retail Sales Specialist to provide exceptional customer service and solutions both in-store and through kiosks. The ideal candidate will possess strong customer service skills and be flexible in scheduling. This part-time role offers generous benefits including discounts and paid time off, and training is provided.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Strong customer service experience.
• Demonstrated ability to engage and speak to customers and understand their needs.

Responsibilities

• Create a positive, inviting environment for customers.
• Stay current on technology products and services.
• Respond quickly to customer requests on the sales floor.

Skills

Customer service experience

Ability to engage with customers

Collaboration skills

Conflict management

Flexibility in schedule

Job description

Retail Sales Specialist at Staples

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

Benefits

• Flexible part-time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Responsibilities

• Create a positive, inviting environment for customers as you learn their tech and overall needs
• Stay current on technology products, offerings and services to offer a total solution
• Respond quickly and resourcefully to customer requests and concerns on the sales floor
• Ensure the Tech department achieves key metrics, including profitable sales
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential Skills and Experience

• Able to work a flexible schedule based on the store’s needs
• Strong customer service experience
• Demonstrated ability to engage and speak to customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.

Seniority level: Entry level

Employment type: Part-time

Job function: Sales and Business Development