Retail Sales Specialist

Staples; Danbury (CT); On-site; USD 20,664 - 24,796; Part time

Job summary

A retail company in Connecticut is seeking a part-time Retail Sales Specialist to provide customer service and assist with product solutions. Responsibilities include engaging with customers and ensuring a positive shopping environment. Candidates should have strong customer service skills and the ability to work flexible hours in a team-oriented culture. This is an entry-level position with training provided.

Qualifications

• Able to work a flexible schedule based on the store's needs.
• Demonstrated ability to engage and speak to customers.
• Ability to collaborate in a high-paced environment.

Responsibilities

• Assist customers in finding solutions in-store and through kiosks.
• Create an inviting environment and respond to customer requests.
• Ensure the Tech department achieves profitable sales.

Skills

Customer service experience

Engagement and communication skills

Ability to work in a team

Conflict management

Job description

Overview

Join to apply for the Retail Sales Specialist role at Staples.

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes.

Responsibilities

• Play an active role in helping both your store and your customer win.
• Create a positive, inviting environment for customers as you learn their tech and overall needs.
• Stay current on technology products, offerings and services to offer a total solution.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned).

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Strong customer service experience
• Demonstrated ability to engage and speak to customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.

Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail Office Equipment