Retail Sales Specialist

EXPRESS; Akron (AL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC, operating Express and Bonobos brands, is seeking a Retail Sales Associate to join our team. The role focuses on delivering a great in-store shopping experience while assisting with stocking, cleaning, folding merchandise, and other store duties.

You should have a High School diploma or equivalent, 0–2 years retail experience (minimum 6 months), be proficient with iPad and POS registers, and be available for nights and weekends.

Qualifications

• High School diploma or equivalent.
• 0-2 years of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further – communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Education

High School or Equivalent

Tools

POS technology

Job description

PHOENIX Retail, LLC, operating Express and Bonobos brands, is seeking a Retail Sales Associate to join our team. The role focuses on delivering a great in-store shopping experience while assisting with stocking, cleaning, folding merchandise, and other store duties.

You should have a High School diploma or equivalent, 0–2 years retail experience (minimum 6 months), be proficient with iPad and POS registers, and be available for nights and weekends.