Retail Sales Representative- Norwalk

RedLion Mobility; Norwalk (CT); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k)

Paid training and onboarding

Internal promotions & advancement opportunities

Annual all-expenses-paid trip for top performers

Job summary

A leading telecommunications company in Norwalk, CT is seeking a Retail Sales Representative. The role involves engaging customers, promoting products, and ensuring exceptional customer experiences. Candidates should have at least one year of sales experience and a high school diploma. This full-time position offers competitive hourly pay plus commissions, with opportunities for professional growth and development through training programs.

Qualifications

• 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 35 lbs.

Responsibilities

• Proactively engage customers to present and promote telecommunications products.
• Deliver an exceptional customer experience with a positive, solution-oriented attitude.
• Collaborate with team members and contribute to a supportive culture.

Skills

Customer engagement

Sales closing

Technical proficiency

Relationship building

Education

High school diploma or GED

Tools

Point-of-sale systems

Job description

Overview

Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

We offer competitive hourly pay ($18–$20 per hour) + commission ($15,000–$20,000) and a clear path for professional growth through our industry‑leading training and development programs.

Our teams help connect residential customers to essential services including high‑speed internet, mobile, video, and voice solutions.

Job Details

Job Type: Full‑time • Pay: $18.00 – $20.00 per hour • Expected hours: No more than 40 per week • Work Location: In person

Key Responsibilities

Sales & Product Knowledge

• Proactively engage customers to present and promote telecommunications products and services
• Recommend solutions based on customer needs, highlighting value and competitive advantages
• Effectively close sales and maximize revenue through upselling and cross‑selling
• Consistently meet or exceed individual sales targets and commission goals

Customer Experience

• Deliver an exceptional customer experience with a positive, solution‑oriented attitude
• Build strong relationships to foster trust and long‑term brand loyalty
• Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals

Team & Organizational Success

• Collaborate with team members and contribute to a supportive, performance‑driven culture
• Stay informed about company offerings and evolving telecom technology
• Demonstrate reliability, professionalism, and punctuality in all job duties

Qualifications

• 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred
• High school diploma or GED required
• Must be able to work a flexible schedule, including evenings, weekends, and holidays
• Proficiency with technology and point‑of‑sale systems
• Ability to stand for extended periods and lift up to 35 lbs
• Willingness to support nearby store locations within a 35‑mile radius of the home store (reliable transportation required)

Perks & Benefits

• Medical, Dental, Vision, 401(k)
• Paid training and onboarding
• Internal promotions & advancement opportunities
• Employee‑exclusive growth & rewards programs, including: "Milestone Program": Get recognized and rewarded at every stage of your sales journey
• "Winners Circle": Annual all‑expenses‑paid trip to Mexico for top performers

Ask your interviewer for more details about these unique employee‑focused programs!