Retail Sales-Project Coordinator

A.O. Smith; Appleton (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical and dental insurance

Life insurance

Retirement savings plan

Disability programs

Tuition assistance

Job summary

A.O. Smith is a global leader in water heating and treatment solutions, headquartered in Milwaukee, WI. This role focuses on assisting customers to improve their water quality, while facilitating marketing, sales, installation and service of water treatment systems for residential applications.

You will diagnose water conditions, recommend treatment options, and coordinate service and scheduling with internal teams to ensure high-quality customer outcomes.

Qualifications

• Excellent computer skills in MS Word, MS Excel, Email and Windows.
• Responds promptly to customer needs and requests for service and assistance.
• Completes administrative tasks correctly and on time.
• Demonstrates accuracy and thoroughness.
• Must have clean drug test and subject to random drug testing.

Responsibilities

• Facilitate the sale of water treatment systems
• Key contributor to marketing and growth initiatives.
• Coordinate the installation and service of residential water treatment solutions
• Diagnose customers water conditions and recommend proper treatment solutions for the family's needs
• Provide quality checks to ensure customer satisfaction and company expectations have been met
• Assist with the scheduling of service and sales appointments and direct customer questions to the appropriate department

Skills

MS Word

MS Excel

Email

Windows

Attention to detail

Drug test required

Customer responsiveness

Administrative accuracy

Job description

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Assist customers with improving the quality of their water. Facilitates the marketing, sales, installation, and service of water treatment solutions.

Responsibilities

1. Facilitate the sale of water treatment systems
2. Key contributor to marketing and growth initiatives.
3. Coordinate the installation and service of residential water treatment solutions
4. Responsible for diagnosing customers water conditions and recommending proper treatment solutions for the family's needs and wants
5. Provide quality checks to ensure customer satisfaction and company expectations have been met
6. Assist with the scheduling of service and sales appointments and direct customer questions to the appropriate department

Qualifications

• Excellent computer skills in MS Word, MS Excel, E-mail and Windows.
• Responds promptly to customer needs and requests for service and assistance.
• Completes administrative tasks correctly and on time.
• Demonstrates accuracy and thoroughness.
• Must have clean drug test & subject to random drug testing.

We Offer

• Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.