Retail Sales Pro - Membership & Travel Concierge (FT)

AAA Club Alliance; Southington (CT); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Paid time off

Paid holidays

AAA Membership

Learning reimbursement

Volunteer opportunities

Job summary

AAA Club Alliance in Southington, CT is seeking a full-time Retail Sales Associate to deliver exceptional service and drive sales while assisting members with memberships, travel planning, car rentals, hotels, and insurance referrals. The role offers a base of $18.82–$24.07 per hour with eligibility for incentive pay and a comprehensive benefits package.

Work hours are Monday–Friday 8AM–6PM and Saturday 8AM–5PM, with a 37.5 hour work week and up to three weeks of PTO in the first year.

Qualifications

• Required previous sales and customer service experience.
• Strong written and oral communication skills.
• Proficiency with multiple websites and programs.

Responsibilities

• Consistently up-sell and cross-sell AAA products.
• Assist members in planning domestic travel vacations and related services.
• Answer overflow Roadside Assistance calls during peak times.
• Backup in Cashiering, Tag and Title, and IDEMIA services where applicable.

Skills

Sales experience

Customer service

Communication skills

Computer skills

Notary Public designation

Education

High school diploma or equivalent

Job description

AAA Club Alliance in Southington, CT is seeking a full-time Retail Sales Associate to deliver exceptional service and drive sales while assisting members with memberships, travel planning, car rentals, hotels, and insurance referrals. The role offers a base of $18.82–$24.07 per hour with eligibility for incentive pay and a comprehensive benefits package.

Work hours are Monday–Friday 8AM–6PM and Saturday 8AM–5PM, with a 37.5 hour work week and up to three weeks of PTO in the first year.