Retail Sales Pro - Elevate Customer Experience & Style

EXPRESS; Brownsville (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company 


Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate for Sunrise Mall to deliver an engaging in-store shopping experience for Express customers. The role involves maintaining a clean, organized sales floor, assisting with stocking and checkout, processing transactions, and supporting product launches while upholding store standards.

As part of the team, you will drive loyalty programs, provide excellent customer service, and collaborate with supervisors and colleagues to ensure smooth store

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 0-2 of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further – communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Communication skills

Team collaboration

Technology proficiency

Education

High School or Equivalent

Tools

iPad

Cash registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate for Sunrise Mall to deliver an engaging in-store shopping experience for Express customers. The role involves maintaining a clean, organized sales floor, assisting with stocking and checkout, processing transactions, and supporting product launches while upholding store standards.

As part of the team, you will drive loyalty programs, provide excellent customer service, and collaborate with supervisors and colleagues to ensure smooth store