Retail Sales Pro - Customer-Focused & Trend-Driven

Macy's, Inc.; Raleigh (NC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Paid time off

Eight paid holidays

Employee Assistance Program

Job summary

Macy's Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality and create standout shopping experiences.

You will understand customer needs, offer personalized recommendations, and connect them with the right products and services, both on the sales floor and in the fitting room. As part of the team, you’ll help keep the space inviting, greet customers, and stay informed on new arrivals, promotions, and trends to engage, educate, and drive sales with confidence.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to achieve selling goals through customer engagement.
• Comfortable sharing product knowledge to guide purchases.

Responsibilities

• Assist customers on the sales floor with personalized recommendations.
• Maintain a clean, organized, and inviting store environment.
• Support daily sales goals through proactive engagement and up-selling.
• Operate cash register and process transactions accurately.

Skills

Customer service

Cash handling

Communication

Teamwork

Tools

Cash register

Job description

Macy's Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality and create standout shopping experiences.

You will understand customer needs, offer personalized recommendations, and connect them with the right products and services, both on the sales floor and in the fitting room. As part of the team, you’ll help keep the space inviting, greet customers, and stay informed on new arrivals, promotions, and trends to engage, educate, and drive sales with confidence.