Retail Sales Pro | Customer Focus & Growth Opportunities

Macy's, Inc.; Monterey (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Health & wellness coverage

Employee Assistance Program

Job summary

Macy’s Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality, turning visits into memorable shopping experiences.

You’ll understand each customer’s needs, offer personalized recommendations, and connect them with the right products and services, on the sales floor or in the fitting room. You’ll stay focused on achieving selling goals by driving performance through customer engagement, smart selling behaviors, and a welcoming, team-based environment where the

Qualifications

• Strong customer-focused selling skills and warmth.
• Ability to understand customer needs and offer personalized recommendations.
• Comfortable communicating with customers and colleagues.
• Proactive, reliable, and able to meet daily sales goals.

Responsibilities

• Greet customers, understand their needs, and guide them to the right products and services.
• Provide personalized recommendations and maintain a welcoming sales floor and fitting room experience.
• Drive sales by engaging customers, promoting loyalty programs, and delivering excellent service.
• Keep the selling space clean, organized, and visually appealing while supporting merchandise moves.

Skills

Customer service

Sales

Communication

Teamwork

Cash register

Job description

Macy’s Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality, turning visits into memorable shopping experiences.

You’ll understand each customer’s needs, offer personalized recommendations, and connect them with the right products and services, on the sales floor or in the fitting room. You’ll stay focused on achieving selling goals by driving performance through customer engagement, smart selling behaviors, and a welcoming, team-based environment where the