Retail Sales Pro — Customer-First & Growth

Macy's; Oak Brook (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Oak Brook seeks a Retail Selling Colleague to blend friendly hospitality with effective selling and to connect customers with products and services. You will greet customers, understand their needs, and help them find the right items while keeping the sales floor inviting.

This role goes beyond a cashier; it emphasizes selling goals, teamwork, and loyalty program know-how. Full-time schedules include weekends, with benefits and growth opportunities.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meeting daily sales goal challenges
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities.
• You can work on your own but are great with team dynamics
• You can handle electronic devices with no problem

Responsibilities

• Greet customers, understand their needs, and offer personalized recommendations.
• Maintain a clean, organized sales floor and fitting rooms.
• Review sales goals and stay informed about new arrivals and promotions.
• Engage customers with warm conversations to build relationships.
• Explain Loyalty program benefits and thank customers at checkout.

Job description

Macy's in Oak Brook seeks a Retail Selling Colleague to blend friendly hospitality with effective selling and to connect customers with products and services. You will greet customers, understand their needs, and help them find the right items while keeping the sales floor inviting.

This role goes beyond a cashier; it emphasizes selling goals, teamwork, and loyalty program know-how. Full-time schedules include weekends, with benefits and growth opportunities.