Retail Sales Pro: Customer Experience & Merchandising

Rack Room Shoes; Hoover (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Rack Room Shoes in Hoover, AL is seeking an energetic sales associate to deliver great customer service, meet sales and work goals, and model the company’s standards on every shift. You will help customers find the right fit, maintain attractive merchandise displays, and process sales accurately through the POS system.

You should have prior retail experience, strong interpersonal and communication skills, basic math, and an eye for store presentation.

Qualifications

• Interpersonal skills necessary to deal effectively with customers and coworkers.
• Basic communication (verbal and non‑verbal), organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of store policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for customers following service standards.
• Meet sales and work goals as directed by store management.
• Lead other team members by example in accuracy and completeness of work.
• Process all sales and POS transactions according to policy and procedures.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales experience

Store presentation standards

Job description

Rack Room Shoes in Hoover, AL is seeking an energetic sales associate to deliver great customer service, meet sales and work goals, and model the company’s standards on every shift. You will help customers find the right fit, maintain attractive merchandise displays, and process sales accurately through the POS system.

You should have prior retail experience, strong interpersonal and communication skills, basic math, and an eye for store presentation.