Retail Sales Pro - Customer Experience Leader

Rack Room Shoes; Canton (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Rack Room Shoes in Canton, GA is seeking a Retail Sales Associate to deliver an exceptional shopping experience by upholding service standards. You will support store goals, assist customers, maintain merchandise presentation, and process transactions accurately at the POS. Join a team focused on customer service, product knowledge, and loss prevention awareness.

This role emphasizes daily merchandising, promotions, and collaboration with store management to meet sales targets.

Qualifications

• Interpersonal skills to deal effectively with customers and all levels of employees.
• Basic communication, organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of policies and procedures.
• Basic visual merchandising skills and an understanding of Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards.
• Promote company rewards program and other business initiatives.
• Maintain awareness of current sales promotions.
• Maintain merchandise presentation and stock organization.
• Develop product knowledge and fitting skills.
• Maintain awareness of Loss Prevention concerns.
• Participate in physical inventories, assist in shipping and receiving, and merchandising placement.
• Process all sales and POS transactions accurately in accordance with policy; ensure shoes are mates.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales experience

Visual merchandising

Customer service

Job description

Rack Room Shoes in Canton, GA is seeking a Retail Sales Associate to deliver an exceptional shopping experience by upholding service standards. You will support store goals, assist customers, maintain merchandise presentation, and process transactions accurately at the POS. Join a team focused on customer service, product knowledge, and loss prevention awareness.

This role emphasizes daily merchandising, promotions, and collaboration with store management to meet sales targets.