Retail Sales Associate: Customer Experience & POS Pro

Rack Room Shoes; Roswell (GA); On-site; USD 26,000 - 32,000; Full time

Job summary

Rack Room Shoes in Roswell, GA is seeking a Store Sales Associate to deliver an excellent shopping experience by applying our service standards, meeting sales and work goals, and modeling accuracy in cash handling and POS transactions.

You will maintain product knowledge, assist customers, stock and merchandise presentation, support loss prevention, and collaborate with store management to support promotions and daily operations.

Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.

Skills

Interpersonal skills

Communication skills

Organizational skills

Math skills

Retail experience

Job description

Rack Room Shoes in Roswell, GA is seeking a Store Sales Associate to deliver an excellent shopping experience by applying our service standards, meeting sales and work goals, and modeling accuracy in cash handling and POS transactions.

You will maintain product knowledge, assist customers, stock and merchandise presentation, support loss prevention, and collaborate with store management to support promotions and daily operations.