Retail Sales Pro: Customer Experience & Fulfillment

Gopuff Becomes First Instant Commerce Company; Carmel-by-the-Sea (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Employee Discount

Vacation & Sick Time

Employee Assistance Program

Job summary

Gopuff Carmel-by-the-Sea location is seeking a Retail Sales Associate to deliver excellent customer experiences as a cashier, merchandise on the floor, replenish stock, receive shipments and fulfill ecommerce orders. You will educate customers on BevMo!'s ClubBev and the Gopuff App while promoting products with strong knowledge-based recommendations.

Responsibilities include maintaining store standards, packing orders accurately, and collaborating with the team to ensure smooth operations in a

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Strong communication and teamwork skills are essential to succeed.

Responsibilities

• Provide excellent customer experience as cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment.
• Maintain store standards through stocking, merchandising and e-commerce operations.
• Educate and enroll customers into BevMo!'s ClubBev Program and the Gopuff App.
• Suggest products with knowledge-based recommendations and substitutions when needed.
• Pick and pack items per order for dispatch to customers; ensure accuracy.

Skills

Customer service

Communication

Teamwork

Retail experience

E-commerce operations

Job description

Gopuff Carmel-by-the-Sea location is seeking a Retail Sales Associate to deliver excellent customer experiences as a cashier, merchandise on the floor, replenish stock, receive shipments and fulfill ecommerce orders. You will educate customers on BevMo!'s ClubBev and the Gopuff App while promoting products with strong knowledge-based recommendations.

Responsibilities include maintaining store standards, packing orders accurately, and collaborating with the team to ensure smooth operations in a