Retail Sales Associate - Customer Experience & Fulfillment

Gopuff Becomes First Instant Commerce Company; Santa Barbara (CA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Retirement Savings Plan

Employee discount

Vacation and Sick Time

Employee Assistance Program

Job summary

Gopuff is seeking a Retail Sales Associate in Santa Barbara, CA to deliver an exceptional customer experience, manage cashiering, sales floor merchandising, replenishment and e-commerce fulfillment. You will educate customers on BevMo!’s ClubBev and the Gopuff app, assist with stock, pick and pack orders, keep the warehouse clean, and support store operations.

We offer comprehensive benefits for full-time employees.

Qualifications

• Provide concise, direct communication to colleagues and customers.
• Motivate others to meet and exceed goals with clear standards.
• Contribute to efficient and adaptable workflows.
• Work with others to achieve common goals and outcomes.

Responsibilities

• Model company values in all actions and decisions.
• Stock, merchandise, and support e-commerce operations.
• Assist with replenishment, receiving and order fulfillment.
• Create a positive customer experience through sales and service programs.
• Educate customers on BevMo!’s ClubBev and the Gopuff app.
• Recommend products using knowledge and training.
• Provide solutions, substitutions, or special orders as needed.
• Pick and pack items for dispatch and ensure accuracy.
• Keep the warehouse clean and organized.

Skills

Communication

Results-driven

Process management

Team collaboration

Job description

Gopuff is seeking a Retail Sales Associate in Santa Barbara, CA to deliver an exceptional customer experience, manage cashiering, sales floor merchandising, replenishment and e-commerce fulfillment. You will educate customers on BevMo!’s ClubBev and the Gopuff app, assist with stock, pick and pack orders, keep the warehouse clean, and support store operations.

We offer comprehensive benefits for full-time employees.