Retail Sales Print Supervisor (Franklin, TN)

Staples; Franklin (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Medical insurance

Dental insurance

Vision insurance

Employee discounts

Retailer discounts

Job summary

Staples in Franklin, TN is seeking a Print Supervisor to lead a team in selling total print and marketing solutions. You will engage customers, coach associates, and drive store performance in a fast-paced retail setting.

The role emphasizes leadership, customer-centric sales, and collaboration to deliver high-quality print solutions. Benefits include full-time hours, PTO, health coverage, and employee discounts.

Qualifications

• Experience directing a team and managing multiple priorities.
• Strong customer service and sales consultative skills.
• Proficiency with Microsoft Word and basic computer tasks.

Responsibilities

• Connect with customers and build relationships to provide creative print solutions.
• Drive customer satisfaction by focusing on engagement and quality.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales and margin.
• Consult with customers and deliver a total print solution to drive sales and dollars per transaction.
• Be proficient with Salesforce.com to manage customers and outreach.

Skills

Team leadership

Customer service

Sales

Communication

Job description

Address 2000 Mallory Lane, Franklin, TN, 37067, US

Schedule Full time

Job Type Permanent

Description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

• Full-time hours, generous paid time off, career development program and weekly pay
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more

And many more benefits

Play a key role in helping your store, your people and your customers win.

Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

Drive customer satisfaction by focusing on customer engagement, quality, and the community

Coach associates in exceptional service, consultative selling, and total solutions

Lead and develop a team committed to operational excellence in driving profitable sales & margin

Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.