Retail Sales Print Supervisor

Staples; Plaistow (NH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

401(k) with company match

Medical, dental and vision insurance

Associate discounts on merchandise and

Discounts at hundreds of retailers

Career development program

Paid time off

Job summary

Staples in Plaistow, NH is seeking Print Supervisors to lead a team in selling and delivering total print solutions that meet customers' marketing goals. You will foster a fun, collaborative, and service-oriented store culture.

You will coach associates in exceptional service, drive sales and profitability, and leverage in-store engagement to build lasting customer relationships while ensuring operational excellence.

Qualifications

• Experience directing a team in a fast-paced retail environment.
• Ability to engage customers and understand their print needs.
• Familiarity with store operations and merchandising.
• Proven problem solving and conflict resolution skills.

Responsibilities

• Connect with customers and build relationships to provide print and marketing solutions.
• Drive customer satisfaction by focusing on engagement, quality, and community.
• Coach associates in service, consultative selling, and total solutions.
• Lead and develop a team focused on operational excellence and profitable sales.
• Consult with customers to offer appropriate options and drive dollars per transaction.
• Leverage in-store tools to manage customers and outreach.

Skills

Team leadership

Customer engagement

Salesforce

Communication

Problem solving

Scheduling

Store operations

Tools

Salesforce

Microsoft Word

Job description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.