Retail Sales Print Supervisor

Staples; Marlborough (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Full medical, dental & vision

401(k) with company match

Paid time off

Associate discounts

Retailer discounts

Career development program

Weekly pay

Job summary

Staples in Marlborough, MA is hiring Print Supervisors to lead a team and deliver total print solutions to customers. This full-time, permanent role offers progression, benefits, and competitive compensation.

The position requires coordinating with customers, coaching staff, and leveraging Salesforce to manage relationships while maintaining high service standards in a fast-paced retail environment.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and supervising others.
• Basic computer skills including Word and email.
• Attention to detail and keen eye for quality.
• Experience overcoming objections and engaging with customers.
• Ability to work in a fast-paced, cooperative environment.

Responsibilities

• Connect with customers and build relationships to provide print and marketing solutions.
• Drive customer satisfaction by focusing on engagement, quality, and community.
• Coach associates in exceptional service and consultative selling.
• Lead and develop a team for operational excellence in driving profitable sales & margin.
• Consult with customers and offer total print solutions to drive sales.
• Leverage Salesforce to manage customers through in-store engagement.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Customer service

Sales

Communication

Attention to detail

Conflict management

Tools

Salesforce

Microsoft Word

Job description

Address 771 Boston Post Road East, Marlborough, MA, 01752, US

Compensation $18.00 - $18.25/hour

Schedule Full time

Job Type Permanent

Description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Compensation is based on qualifications and experience

• Full-time hours, generous paid time off, career development program and weekly pay
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position.