Retail Sales Planner Full-time

IKEA; California (MO); On-site; USD 33,847 - 48,367; Full time

Benefits offered by this job

Generous paid time off

Paid parental leave

Education assistance

Health insurance plans

Job summary

A leading home furnishings retailer seeks a Retail Sales Planning Lead. This full-time position involves optimizing the shopping experience, leading sales initiatives, and providing design guidance. Ideal candidates will have relevant retail experience and a commitment to customer service. This role offers a competitive hourly wage and various benefits related to health, time off, and professional development.

Qualifications

• 3 years of experience in retail or consultative sales environment.
• Ability to lead change initiatives effectively.
• CPR/First Aid Certification (training provided).

Responsibilities

• Optimize the shopping experience and maximize retail sales.
• Provide guidance on layout, color, style, and accessories.
• Build and maintain relationships with customers.
• Oversee day-to-day store operations.

Skills

Customer relationship management

Interior design knowledge

Consultative sales experience

Leadership in retail

Job description

Overview

You care about making a positive impact in the world. You understand greatness requires thinking differently. A job at IKEA is more than home furnishings. Together, we work to make a better everyday life for the many. Join our team and start a better life for yourself.

What you’ll be doing day to day

As a Retail Sales Planning Lead, responsible for optimizing the shopping experience and maximizing retail sales, you will:

• Use your knowledge of interior design to provide guidance on layout, color, style and accessories for residential and business customers who need advice on how to decorate their homes, offices, or businesses.
• Utilize specialized knowledge to sell specialized home furnishing solutions, such as kitchens, bath, storage systems, and services.
• Build relationships with customers to identify needs and provide support before, during, and after the sale.
• Apply basic measurement techniques and understanding of planning, design, and construction to ensure orders are correct and meet specifications.
• Drive repeat visitation to the IKEA stores by ensuring the sales team is customer-centric and focused on a great shopping and branding experience.
• Oversee day-to-day operations when assigned, including opening and/or closing duties for the store.
• Maintain a safe and secure work environment, handling escalated customer issues, injuries, first aid/CPR/AED, and emergency protocols.
• Partner with Safety & Security to ensure adherence to policies, procedures, audits, and internal controls.
• Support the implementation of working routines, competence development, and follow-up of Commercial Review and Compliance (ASR) related to the role and functions.
• Perform CMP goods flow and customer handout operations efficiently using available systems and tools to ensure smooth processes and data accuracy.

Together as a team

We are the ones meeting our customers – in stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept.

Job details

Job type: Permanent, Full-time

Benefits eligible: Yes

Hours: Hourly role. Retail environment; open availability Monday through Sunday

Pay range: $24.57 to $35.11 per hour

Travel: 25-50% travel (about 2 days per week)

Benefits

• Generous paid time off, holiday and sick time
• WiselyPay – earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (min. 20 hrs/week)
• A fun and inclusive work environment

Sensitive position: A background check and drug test are required as a condition of employment for this role.

Qualifications

• Approximately 3 years of experience
• Previous retail selling experience
• Experience in a consultative sales environment
• Experience leading change initiatives and building new programs in a retail space
• Experience in designing kitchen and bath preferred
• CPR/First Aid Certification required (training provided)
• Travel required: 25-50% (2 days per week on average)

Note: The posting includes regional location references and related listings; the core role and responsibilities are described above.