Retail Sales Manager — Style & Team Growth

Talbots; Lansing (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount: 50%, 60%, 70%

Incentive opportunities

Comprehensive benefits

Job summary

Talbots in Eastwood, Lansing, MI is seeking a full-time retail associate to deliver exceptional customer experiences and drive sales through style guidance and personalized service.

You will help customers look and feel their best, promote the Talbots brand, and contribute to a welcoming shopping environment. The role requires availability for opening/closing shifts, weekends, and holidays.

Qualifications

• Customer-centric, understanding how exceptional service drives store sales.
• Educator, coach and mentor that inspires team associates.
• Organized and strategic with the ability to make independent decisions in a fast-paced environment.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences.
• Help customers with style advice and ensure they look and feel their best.
• Provide exceptional customer service that promotes product and brand loyalty.
• Achieve sales and hospitality metrics through clientelling and outreach.
• Coach and train team to maintain selling and service standards.
• Prioritize tasks to meet customer, team and business needs.

Skills

Customer service

Sales driven

Communication

Job description

Talbots in Eastwood, Lansing, MI is seeking a full-time retail associate to deliver exceptional customer experiences and drive sales through style guidance and personalized service.

You will help customers look and feel their best, promote the Talbots brand, and contribute to a welcoming shopping environment. The role requires availability for opening/closing shifts, weekends, and holidays.