Retail Sales Manager: Style & Guest Experience

Talbots; Southbury (CT); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Merchandise discount 50-70%

Referral program

Discounts on travel

Discounts on concerts

Job summary

Talbots Southbury store is seeking a customer service‑oriented sales associate. You will create exceptional in‑store experiences, help customers select fashion that enhances their look, and build loyalty through thoughtful outreach.

You’ll coach teammates on selling standards, balance store operations with service, and stay current on fashion trends. Join a team that values integrity, teamwork, and inclusive style while providing strong discounts and growth opportunities in a dynamic retail

Qualifications

• Customer service experience in a retail setting.
• Ability to drive sales while delivering exemplary service.
• Strong communication and teamwork in a fast-paced environment.

Responsibilities

• Create hospitality-driven customer experiences that build relationships.
• Assist customers with styling and product selection to look and feel their best.
• Support store sales goals through clienteling, outreach, and consistent service standards.
• Coach and train teammates to uphold selling and service quality.
• Balance operational tasks with selling priorities and scheduling needs.
• Stay informed about fashion trends and competitive landscape to maximize sales.

Skills

Customer service

Retail sales

Communication

Team collaboration

Tools

POS systems (iPad/handheld)

Job description

Talbots Southbury store is seeking a customer service‑oriented sales associate. You will create exceptional in‑store experiences, help customers select fashion that enhances their look, and build loyalty through thoughtful outreach.

You’ll coach teammates on selling standards, balance store operations with service, and stay current on fashion trends. Join a team that values integrity, teamwork, and inclusive style while providing strong discounts and growth opportunities in a dynamic retail