Retail Sales Manager — Grow, Coach & Delight Clients

KnitWell Group; Salem (NH); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Benefits package

Discounts on merchandise

Job summary

Talbots in Salem, NH is hiring for a Regular/Full time position. You will create a hospitable customer experience, assist guests with styling and product selections, and promote brand loyalty through outstanding service.

Join a team that values integrity and collaboration, with flexible shifts including weekends and holidays. This role emphasizes customer engagement, selling goals, and welcoming interactions in a busy fashion retail environment.

Qualifications

• Passionate about selling and delivering exceptional service.
• Customer-centric approach to create strong relationships.
• Educator, coach and mentor to junior colleagues in-store.

Responsibilities

• Create a culture of hospitality and build lasting relationships.
• Assist customers with style advice and product selection.
• Provide product knowledge to promote brand loyalty.
• Meet sales and hospitality metrics through clientelling and outreach.
• Support scheduling, planning and task prioritization to meet business needs.
• Maintain knowledge of fashion trends and competitive landscape.

Skills

Customer service

Sales oriented

Communication

Teamwork

Professionalism

Tools

POS/iPad systems

Job description

Talbots in Salem, NH is hiring for a Regular/Full time position. You will create a hospitable customer experience, assist guests with styling and product selections, and promote brand loyalty through outstanding service.

Join a team that values integrity and collaboration, with flexible shifts including weekends and holidays. This role emphasizes customer engagement, selling goals, and welcoming interactions in a busy fashion retail environment.