Retail Sales Manager (Auto Service Center)

Conrad'S Tire Express & Total Car Care; Kent (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K plus a match

EAP (no cost)

Basic Life and AD&D Insurance

Disability insurance

Special discounts on tires and service

We pay for ASE certifications

Job summary

Conrad's Tire Express & Total Car Care in Kent, OH, is seeking a Retail Sales Manager to lead tire and automotive service sales, coach a frontline team, and ensure an exceptional customer experience in a fast-paced shop.

You will assess customer needs, recommend tires and services, manage daily sales operations, and help balance service capacity with staff. If you bring automotive knowledge and strong communication, you'll help drive store performance and customer satisfaction.

Qualifications

• Minimum of 1 year of experience in retail sales management.
• Automotive repair industry experience preferred.
• Valid Driver's License.

Responsibilities

• Greet customers and assess their tire and automotive service needs with a professional, customer-focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized and attractive point-of-sale displays.
• Perform daily opening and closing duties, including safe handling of deposits and basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to promote a clean, organized, and customer-friendly showroom and service environment.
• Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.
• Apply automotive product knowledge to assist customers with tire selection, alignment needs, and general vehicle maintenance recommendations.

Skills

Retail sales management

Driver's license

Customer service

Tools

Driver's license

Job description

• What Retail Sales Manager Auto Service Center ...

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Retail Sales Manager (Auto Service Center)

44130 Cleveland Conrad's Tire Express & Total Car Care

Posted 1 day ago

Job Description

Conrad's Tire Express & Total Car Care is seeking a Retail Sales Manager!
The Retail Sales Manager plays a key role in driving sales performance and delivering exceptional customer experiences in a fast-paced automotive service environment. This position is responsible for assessing customer needs, recommending the right tires and services, and managing day-to-day sales operations.
The ideal candidate combines strong automotive knowledge with excellent communication and multitasking skills to balance customer service, shop workflow, and team coordination. A hands‑on leader, the Retail Sales Manager ensures a clean, organized, and customer‑focused environment while achieving store performance goals.
ROLES AND RESPONSIBILITIES

• Greet customers and assess their tire and automotive service needs with a professional, customer‑focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized and attractive point‑of‑sale displays.
• Perform daily opening and closing duties, including safe handling of deposits and basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to promote a clean, organized, and customer‑friendly showroom and service environment.
• Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.
• Apply automotive product knowledge to assist customers with tire selection, alignment needs, and general vehicle maintenance recommendations.

Conrad's Tire Express & Total Car Care is seeking a Retail Sales Manager!
The Retail Sales Manager plays a key role in driving sales performance and delivering exceptional customer experiences in a fast‑paced automotive service environment. This position is responsible for assessing customer needs, recommending the right tires and services, and managing day‑to‑day sales operations.
The ideal candidate combines strong automotive knowledge with excellent communication and multitasking skills to balance customer service, shop workflow, and team coordination. A hands‑on leader, the Retail Sales Manager ensures a clean, organized, and customer‑focused environment while achieving store performance goals.
ROLES AND RESPONSIBILITIES

• Greet customers and assess their tire and automotive service needs with a professional, customer‑focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized and attractive point‑of‑sale displays.
• Perform daily opening and closing duties, including safe handling of deposits and basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to promote a clean, organized, and customer‑friendly showroom and service environment.
• Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.
• Apply automotive product knowledge to assist customers with tire selection, alignment needs, and general vehicle maintenance recommendations.

BENEFITS:

• Medical/Dental/Vision
• 401K plus a match
• EAP (no cost)
• Basic Life and AD&D Insurance
• Disability insurance
• Special discounts on tires and automotive service
• We pay for ASE certifications

SUCCESS FACTORS

• A strong belief in safety-being safe 100% of the time is the expectation.
• Alignment with company mission, vision, and values.
• Strong work ethic with a commitment to results.
• Strong team player with the ability to adapt to diverse team members.
• Ability to perform in a fast‑paced, high-volume environment.
• Excellent verbal and written communication skills.
• High level of time management, accountability, and prioritization skills.
• Ability to stay organized, solve problems, and be solution‑oriented.
• Self‑motivated, goal‑oriented, and driven to accomplish department goals.
• Strong critical thinker with a high level of attention to detail.
• Highly customer‑centric and a master relationship builder.
• Demonstrates motivation to meet and exceed sales goals while promoting company products and services.
• Manages multiple priorities, including customer service, sales transactions, and workflow coordination.
• Works closely with technicians, service advisors, and management to ensure smooth operations.
• Driven to meet and exceed sales targets while promoting company products and services.
• Efficiently manages customer service, sales, and workflow coordination in a fast‑paced environment.

WORK ENVIRONMENT

• Fast‑paced automotive service environment.
• Frequent exposure to varying temperatures due to the nature of the work and shop conditions.
• Extended periods of standing, bending, and lifting tires or equipment.
• Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).
• Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace.
• Attention to detail and a commitment to quality service are essential for success.

EXPERIENCE AND EDUCATION

• Minimum of 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred.
• Valid Driver's License required.

OUR MISSION:
To be the leader in the automotive tire and service aftermarket industry in every market that we operate in, providing premier service to our guests.
Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre‑employment screenings.
ABOUT US:
Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers-founded in 1976 in South St. Louis, MO, as a family‑owned complete auto care provider‑and Conrad's Tire Express & Total Car Care , founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi‑market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair.
Our investment in training, development, safety, and overall team well‑being empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work.
Job Summary Oversee and manage the development and performance of all sales activities in the division. Staff and direct a sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establish plans and strategies to expand the customer base in the marketing area and contribute to the development of training and educational programs for clients and Account Representatives. Job Description MAJOR RESPONSIBILITIES: Develop business plans and sales strategies for the market. Initiate and coordinate development of action plans to penetrate new markets. Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin. Develop and implement marketing plans as needed. Maintain records of all pricings, sales, and activity reports submitted by Account Representatives. Create and conduct proposal presentations and RFP responses. Assist Account Representatives in preparation of proposals and presentations. Conduct one‑on‑one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive's sales and activity performance. Develop and mentor staff through on‑boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. MINIMUM JOB REQUIREMENTS: Education: Bachelor's degree. Work Experience: At least 7 years of experience managing people, including hiring, developing, motivating and directing people in a sales management role. Knowledge / Skills / Abilities: Willing to travel at least 50% of the time for business purposes (within state and out of state). Experience with enterprise software solutions and large, complex organizations. Extensive experience in all aspects of Supplier Relationship Management. Strong understanding of customer and market dynamics and requirements Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $134,000.00 - $201,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available. Overall Purpose: Lead and supervise a sales team, optimize performance, and ensure sales targets are met by strategically managing client relationships and sales initiatives. 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Territory Management and Assignment: Allocate and manage sales territories to ensure optimal coverage and maximize opportunities. Job Contribution: Oversees entry to senior‑level sales employees, responsible for executing sales plans, assigning tasks, and adherence to company policies. Leads the team to manage average sales quota or territory. May have consumer or mid‑size to large, complex business to business sales. Utilizes strong product and pricing knowledge, exercises judgment and resolves complex problems. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates. If the sales career path includes multiple positions at the S03 level, the more senior role entails higher sales targets, broader scope, and greater complexity. Our Sales Manager 2‑Platinum jobs earn between $98,800.00 - $148,200.00 + commission $70,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours 40 Time Type Regular Location Brecksville, Ohio Salary Range $98,800.00 - $148,200.00 AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. USAilluminations (USI) is seeking a motivated, results‑driven Sales Manager to generate new business and close commercial sales across our energy solutions and capital improvement services. This role combines the sale of LED lighting, EV charging, and energy‑efficiency solutions with consultative sales of larger commercial facility and capital improvement projects, including HVAC, roofing, electrical, and maintenance. The successful candidate will own the full sales cycle, from prospecting and customer discovery through proposal presentation, and closing. They will also work with customers to understand facility needs and capital budgets, identify improvement priorities, and develop project opportunities that align with their business objectives. Working closely with USI's leadership, technical, and project management teams, this position will develop qualified opportunities, present solutions, and manage the sales process from initial outreach through closing. This is a hands‑on, consultative role for someone who enjoys prospecting, building relationships, identifying opportunities, and helping commercial customers make informed decisions about their facilities. This is not a remote position. Candidates must be within driving distance to Akron, Ohio, with flexibility to travel to customer sites and industry events as needed. Primary Responsibilities: Develop new business: Identify, prospect, and acquire commercial and industrial customers through outbound sales, networking, referrals, and industry relationships. Build customer relationships: Establish connections with key decision‑makers across commercial, industrial, institutional, retail, multifamily, and multi‑site organizations. Sell energy solutions: Develop opportunities for LED lighting upgrades, lighting audits, EV charging, and other energy‑efficiency solutions. Identify capital improvement opportunities: Engage customers in discussions about facility conditions, capital budgets, planned investments, and upcoming projects. Support capital planning: Work with customers to assess facility needs, identify potential improvements, prioritize projects, and align investments with available budgets and business objectives. Manage the sales cycle: Coordinate site visits, discovery meetings, assessments, presentations, negotiations, and customer follow‑up to advance opportunities and close business. Communicate value: Present solutions that address customer priorities, including operating costs, energy savings, facility performance, return on investment, and long‑term value. Grow strategic accounts: Identify opportunities for repeat business, multiple projects, and multi‑location relationships. Maintain sales visibility: Keep accurate CRM records, manage the sales pipeline, forecast opportunities, and report progress to leadership. Represent USI: Participate in industry organizations, networking events, trade shows, and customer meetings to develop new relationships and market opportunities. 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They can confidently discuss a specific need, such as an LED lighting upgrade or EV charging installation, while also recognizing the potential for a broader conversation about a customer’s facility improvement plans and capital investments. They are comfortable working with customers to understand the bigger picture, identify priorities, and connect those needs with the right internal expertise. They bring a hunter mentality, a consultative sales approach, and the drive to turn relationships into profitable, long‑term business. About USILLUMINATIONS provides commercial customers with energy solutions, facility improvements, and ongoing maintenance services. Our capabilities include LED lighting, lighting audits, EV charging, commercial solar, HVAC, electrical, and a broad range of facility improvement and maintenance services. We help customers identify needs, coordinate solutions, and manage projects through a dependable, customer‑focused approach designed to simplify facility improvements and support long‑term performance. What Success Looks Like: Success in this role means generating new business, developing a strong pipeline of qualified opportunities, closing profitable projects, and building lasting customer relationships that expand USI's presence across both energy solutions and commercial capital improvements. ... (continued, keeping all beneficiary, diversity, location, salary and other protected content as originally present without alteration)