Growth-Driven Store Leader | Elevate Sales & Service

Tailored Brands, Inc.; Duluth (MN); On-site; USD 52,000 - 68,000; Full time

Job summary

Tailored Brands, Inc. in Duluth seeks an experienced retail leader to maximize sales and uphold brand standards across stores. You will develop game plans, guide execution, and coach teams to deliver exceptional customer experiences.

The role emphasizes staffing, training, program implementation, and driving operational excellence to achieve strong NPS and consistent performance. You will lead by example and recruit diverse talent.

Qualifications

• Proven ability to lead and develop retail teams.
• Strong communication and coaching skills.
• Ability to train staff on sales, service, and operations.
• Experience delivering an exceptional customer experience.
• Proficient with POS systems and Microsoft Office.

Responsibilities

• Develops game plans and follows up on execution to maximize sales and drive consistent performance results.
• Participates in driving business outreach opportunities and communicates leads to the management team.
• Ensures store schedule accuracy to ensure proper staffing and operational execution.
• Ensures store staff is trained on all internal operational functions.
• Leads store staff in meeting sales, service, and operational expectations.
• Sets clear performance expectations and trains staff to meet company standards.
• Models company values and leads by example as an active coach.
• Guides team to identify and implement changes to improve productivity.
• Takes the lead role in recruiting for store and embraces diversity.
• Leads store team to exceed customer expectations and achieve a high Net Promoter Score.

Skills

Leadership

Communication

Staff development

Customer service

Problem solving

Strategic thinking

Organization

POS System

Microsoft Office

Tools

POS System

Microsoft Office

Job description

Tailored Brands, Inc. in Duluth seeks an experienced retail leader to maximize sales and uphold brand standards across stores. You will develop game plans, guide execution, and coach teams to deliver exceptional customer experiences.

The role emphasizes staffing, training, program implementation, and driving operational excellence to achieve strong NPS and consistent performance. You will lead by example and recruit diverse talent.