Retail Sales Leader: Drive Guest Experience & Growth

American Eagle Outfitters Inc.; Oxon Hill (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

40% off AE & Aerie products year-round

Store contests with prizes

Job summary

American Eagle Outfitters Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and ensure an outstanding guest experience. You will oversee daily store operations, train and motivate associates, and drive strong sales results while embodying our brand values.

You will recruit, coach, and develop staff, uphold service standards, and align with AEO's visual and operational procedures to keep the fitting rooms guest-ready and the Salesfloor optimized.

Qualifications

• Experience leading retail teams.
• Strong communication and guest service.
• Ability to multi-task and manage time effectively.

Responsibilities

• Drive sales during LOD shifts by maximizing fitting room and salesfloor productivity.
• Motivate and train associates to meet service standards and KPI targets.
• Recruit and develop talent to ensure proper staffing for business needs.
• Provide real-time coaching and feedback to enhance performance.
• Maintain daily visual and operational standards in store.

Skills

Team leadership

Retail sales

Customer service

Job description

American Eagle Outfitters Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and ensure an outstanding guest experience. You will oversee daily store operations, train and motivate associates, and drive strong sales results while embodying our brand values.

You will recruit, coach, and develop staff, uphold service standards, and align with AEO's visual and operational procedures to keep the fitting rooms guest-ready and the Salesfloor optimized.