Retail Sales Leader: Customer Experience & Merchandising

FashionUnited; Towson (MD); On-site; USD 30,000 - 46,000; Full time

Job summary

FashionUnited in Towson, MD is seeking a store operations role to support the Store Manager in daily tasks, including customer relations, stock, displays, and merchandising. The role emphasizes greeting customers, product knowledge, and maintaining standards to drive sales.

Responsibilities include assisting in floor moves, replenishing merchandise, stockroom maintenance, and ensuring a clean, welcoming environment.

Qualifications

• High school diploma or equivalent required.
• Ability to read, write and understand English.
• 6–12 months of retail experience.
• Strong interpersonal and customer service skills.

Responsibilities

• Greet and assist customers to deliver outstanding service.
• Maintain up‑to‑date product knowledge and stay aware of promotions.
• Assist in floor moves, merchandising, displays and store maintenance.
• Help with receiving, replenishing merchandise and stock control.
• Support stockroom activities and ensure shelves/restocking are orderly.

Skills

Customer service

Product knowledge

Salesmanship

Merchandising

Stock management

Education

High school diploma or equivalent

Job description

FashionUnited in Towson, MD is seeking a store operations role to support the Store Manager in daily tasks, including customer relations, stock, displays, and merchandising. The role emphasizes greeting customers, product knowledge, and maintaining standards to drive sales.

Responsibilities include assisting in floor moves, replenishing merchandise, stockroom maintenance, and ensuring a clean, welcoming environment.