Retail Sales Lead: Team Builder & Customer Champion

colehaanretailstores; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Cole Haan in New York is seeking a Sales Lead to drive sales, lead a high-performing team, and ensure superior customer service. You will uphold visual merchandising standards and store operations to meet profitability goals.

The role requires 2+ years in retail, strong leadership, and the ability to work a flexible schedule, including nights and weekends. Join a brand focused on quality, style, and customer obsession.

Qualifications

• Candidates must have at least 2 years of retail experience.
• Retail operations knowledge including sales and loss prevention.
• Proficient with POS and handheld devices; MS Office.

Responsibilities

• Drive sales and KPI goals to support profitability.
• Coach staff and maintain a positive store culture.
• Ensure visual merchandising and store standards.
• Ensure compliance with policies and safety procedures.

Skills

Retail leadership

POS system proficiency

Customer service excellence

Merchandising knowledge

Team development

Education

High School Diploma or equivalent

Tools

POS systems

Microsoft Office

Handheld devices

Job description

Cole Haan in New York is seeking a Sales Lead to drive sales, lead a high-performing team, and ensure superior customer service. You will uphold visual merchandising standards and store operations to meet profitability goals.

The role requires 2+ years in retail, strong leadership, and the ability to work a flexible schedule, including nights and weekends. Join a brand focused on quality, style, and customer obsession.