Retail Sales Lead — Style, Coaching & Growth

knitwellgroup; Akron (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Lane Bryant in Akron, OH is seeking a Sales Lead to create an engaging environment for associates and customers. You will partner with the Store Manager to execute daily action plans, guide the team to success, and step into store leadership when needed.

You will lead with a focus on empowering customers and associates, delivering excellent service, and maintaining brand standards. This role supports ongoing development and has a focus on driving results.

Qualifications

• 1-3 years retail experience.
• High school diploma or equivalent.
• Passion for styling and love of working with people.
• Flexible availability – including evenings, weekends, and holidays.
• Ability to read, write and communicate in English.
• Proficient with technology, including store systems accurately.

Responsibilities

• Welcome customers and engage with them to understand their needs and support their shopping experiences.
• Share knowledge of products and services to outfit and inspire customers.
• Empower teams to exceed customer expectations through the selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Drive results by identifying business opportunities with store leaders.
• Assess daily schedules to maximize productivity and payroll parity.
• Share daily communications with store teams and prioritize tasks.
• Support onboarding of new associates and adhere to brand guidelines and asset protection policies.

Skills

Retail experience

Customer service

Communication skills

Tech proficient

Education

High school diploma or equivalent

Tools

POS systems

Job description

Lane Bryant in Akron, OH is seeking a Sales Lead to create an engaging environment for associates and customers. You will partner with the Store Manager to execute daily action plans, guide the team to success, and step into store leadership when needed.

You will lead with a focus on empowering customers and associates, delivering excellent service, and maintaining brand standards. This role supports ongoing development and has a focus on driving results.