Retail Sales Lead: Inspire Teams & Guest Experience

White House | Black Market, Inc.; Augusta (GA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, vision insurance (to/

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Job summary

White House Black Market (WHBM) Augusta is seeking a Sales Lead to supervise the team and uphold our brand standards in-store. You will lead by example on the sales floor, provide product knowledge, and support leadership across all daily operations to deliver memorable, personalized experiences that reflect our hospitality culture.

You’ll partner with store leaders to achieve sales goals, coach associates, manage cash handling, scheduling, and inventory, and ensure a welcoming environment that

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Customer service

Communication

Team leadership

Job description

White House Black Market (WHBM) Augusta is seeking a Sales Lead to supervise the team and uphold our brand standards in-store. You will lead by example on the sales floor, provide product knowledge, and support leadership across all daily operations to deliver memorable, personalized experiences that reflect our hospitality culture.

You’ll partner with store leaders to achieve sales goals, coach associates, manage cash handling, scheduling, and inventory, and ensure a welcoming environment that