Retail Sales Lead: Inspire Teams & Drive Revenue

Chico's FAS, Inc.; Gilroy (CA); On-site; USD 24,659 - 30,789; Full time

Job summary

Chico's FAS, Inc. in Gilroy, CA is seeking an Associate Lead to support store management, deliver exceptional customer service, and help maximize profitability through effective operations.

You will supervise sales associates, assist with scheduling, cash handling, and inventory tasks while promoting company standards and loss prevention. The role requires strong communication, flexibility to work nights and weekends, and the ability to travel to district stores as needed.

Qualifications

• High School diploma or equivalent.
• Must be 18 years old or older.
• Minimum 2 years prior retail or sales management experience preferred.
• Excellent communication, verbal, and written skills.
• Able to travel to stores throughout the district.
• Excellent customer service skills.
• Knowledge of administrative aspects of store operations.
• Ability to communicate with customers, stand and maneuver on sales floor and stockroom, operate register, lift and carry 50 pounds, fold merchandise, climb, reach, push, and pull.
• Regular attendance is essential to ensure adequate coverage to meet company objectives.
• Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Responsibilities

• Greets and assists customers, addressing inquiries and complaints professionally.
• Performs cash handling, price changes, merchandise handling, and open/close duties.
• Monitors sales activity, provides coaching to associates, and supports team performance.
• Maintains awareness of customers to improve service levels and security.
• Displays merchandise according to current promotions and standards.
• Assists in receiving and dispatching inventory per policy.
• Prepares weekly schedules to ensure proper floor coverage.

Skills

Customer service

Communication

Education

High School diploma or equivalent

Job description

Chico's FAS, Inc. in Gilroy, CA is seeking an Associate Lead to support store management, deliver exceptional customer service, and help maximize profitability through effective operations.

You will supervise sales associates, assist with scheduling, cash handling, and inventory tasks while promoting company standards and loss prevention. The role requires strong communication, flexibility to work nights and weekends, and the ability to travel to district stores as needed.