Retail Sales Lead - Elevate Customer Experience

Ann-Taylor-04806202; Crestview Hills (KY); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Ann Taylor is seeking a Sales Lead at Crestview Hills, KY. This regular/part-time role collaborates with the Store Manager to deliver exceptional customer experiences and guide a productive, engaged team on a fast-paced sales floor.

You will help onboard staff, uphold visual and operational standards, and leverage tools to drive omnichannel service while remaining flexible for evenings, weekends, and holidays. Experience in retail leadership is preferred.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system

Communication coaching

Flexible availability

Initiative & decisions

Organization & prioritization

Job description

Ann Taylor is seeking a Sales Lead at Crestview Hills, KY. This regular/part-time role collaborates with the Store Manager to deliver exceptional customer experiences and guide a productive, engaged team on a fast-paced sales floor.

You will help onboard staff, uphold visual and operational standards, and leverage tools to drive omnichannel service while remaining flexible for evenings, weekends, and holidays. Experience in retail leadership is preferred.