Retail Sales Lead: Drive Growth & Inspire Exceptional Service

colehaanretailstores; Massachusetts; On-site; USD 17,000 - 25,000; Part time

Job summary

Cole Haan in Massachusetts is seeking a Part-Time Sales Lead to help drive store performance and customer experience. You will support in-store operations, motivate a quality team, and uphold merchandising standards.

Responsibilities include coaching staff, managing flexible scheduling, and ensuring compliance with company policies while delivering exceptional service to customers in a fast-paced environment.

Qualifications

• Experience in retail or related field preferred.
• Must be able to work a flexible schedule, including nights, weekends and holidays.
• Must be at least 16 years old.
• Strong communication and time-management skills.
• Ability to lead a team and coordinate multiple tasks in a fast-paced environment.

Responsibilities

• Drive sales and KPI goals to achieve financial targets.
• Assist in controlling store expenses through payroll, supplies and facilities.
• Coach staff to exceed individual and store goals.
• Lead and develop a quality store team and maintain a positive environment.
• Train staff, address performance issues and support a team-oriented culture.
• Deliver outstanding customer service and maintain visual merchandising standards.
• Ensure compliance with health, safety, and loss prevention policies.

Skills

Customer service

Leadership

Merchandising

Sales driven

Inventory control

English communication

POS Systems

Tools

POS Systems

Microsoft Office

Job description

Cole Haan in Massachusetts is seeking a Part-Time Sales Lead to help drive store performance and customer experience. You will support in-store operations, motivate a quality team, and uphold merchandising standards.

Responsibilities include coaching staff, managing flexible scheduling, and ensuring compliance with company policies while delivering exceptional service to customers in a fast-paced environment.