Retail Sales Lead & Customer Experience Coach

N23 Premium Brands Opco LLC; Langhorne (Bucks County); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

LOFT is seeking a Sales Lead at Store 1498-Oxford Valley Mall in Langhorne, PA. The role focuses on delivering personalized customer experiences, supporting and coaching associates, and collaborating with the Store Manager to step in when needed.

Candidates with retail sales experience, preferred management exposure, and strong communication skills are encouraged to apply. Flexible availability including evenings, weekends, and holidays is required.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative and can organize, delegate, and prioritize assignments.

Responsibilities

• Represent the LOFT brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing a team.
• Support an inclusive store environment for associates.
• Uphold visual and operational standards and focus on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships and share ideas with the team.
• Stay informed on priorities and promotions to offer seamless omnichannel service.
• Step into manager responsibilities when needed.

Skills

Retail sales

Leadership

POS system

Coaching

Communication

Flexible availability

Organization

Tools

POS system

Job description

LOFT is seeking a Sales Lead at Store 1498-Oxford Valley Mall in Langhorne, PA. The role focuses on delivering personalized customer experiences, supporting and coaching associates, and collaborating with the Store Manager to step in when needed.

Candidates with retail sales experience, preferred management exposure, and strong communication skills are encouraged to apply. Flexible availability including evenings, weekends, and holidays is required.