Retail Sales Lead - Customer Experience Champion

Colonial Group; Ventura (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Discount

Dress code flexibility

Early pay access

Location transfers

Education assistance up to $7500/year

Employee assistance program

Total benefits: PTO/Health/Retirement

Job summary

Colonial Group is seeking a Sales Lead for Famous Footwear to inspire teammates, coach selling behaviors, and drive store performance. The role emphasizes customer connection, a positive culture, and operational excellence across the sales floor.

You will mentor associates, manage multiple tasks, and ensure a welcoming environment that delivers the Famous Feeling to every customer who enters the store.

Qualifications

• Has a High School Diploma/GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Previous experience being on a team and motivating others to accomplish a goal.
• Manages multiple tasks and communicates direction set by the store manager.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Responsibilities

• Inspire that Famous Feeling by coaching teammates and infusing moments for selling behaviors.
• Drive sales with accountability and focus on achieving goals.
• Keep store operations clean, organized, and well merchandised with attention to pricing and inventory.
• Foster a culture of caring, camaraderie and top‑notch customer service.
• Mentor and train Associates on selling and operational processes.
• Support flexible scheduling and multi-tasking to meet store needs.

Education

High School Diploma/GED

Job description

Colonial Group is seeking a Sales Lead for Famous Footwear to inspire teammates, coach selling behaviors, and drive store performance. The role emphasizes customer connection, a positive culture, and operational excellence across the sales floor.

You will mentor associates, manage multiple tasks, and ensure a welcoming environment that delivers the Famous Feeling to every customer who enters the store.