Retail Sales Lead & Customer Experience Champion

Dollar General; Indiana (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

Dollar General Lead Sales Associate position in a retail store focuses on customer-first service, floor supervision, and operating cash registers. The role includes stocking, merchandising, cleaning, and assisting in store management duties as needed to maximize profitability and customer satisfaction.

Six months supervisory experience preferred; high school diploma or equivalent required. The job requires frequent lifting, walking, and standing, with some driving to deposits or other stores.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Interpersonal communication

Customer service

Cash handling

Planogram reading

Math calculations

Education

High school diploma or equivalent

Six months supervisory experience

Job description

Dollar General Lead Sales Associate position in a retail store focuses on customer-first service, floor supervision, and operating cash registers. The role includes stocking, merchandising, cleaning, and assisting in store management duties as needed to maximize profitability and customer satisfaction.

Six months supervisory experience preferred; high school diploma or equivalent required. The job requires frequent lifting, walking, and standing, with some driving to deposits or other stores.