Retail Sales Lead — Create Memorable Customer Moments

Chico's FAS, Inc.; Birch Run (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Chico's FAS, Inc. in Birch Run, MI is seeking a Sales Lead to partner with store leaders, supervise the team, and model exceptional customer service that reflects our hospitality culture.

You will set the tone for achieving team goals, provide direction, coach associates, and support operations from opening to closing. The role emphasizes brand standards, omni-channel service, and a collaborative, high-energy environment.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team player with ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor with product knowledge and omni-channel approach.
• Provide coaching and encouragement to meet performance goals.
• Execute operations activities including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, coaching, and scheduling when needed.
• Share ideas with the store leadership team.
• Contribute to a positive work environment through teamwork.

Skills

Retail management

Communication skills

Interpersonal skills

Ownership

Flexible schedule

Customer service

Physical ability

Job description

Chico's FAS, Inc. in Birch Run, MI is seeking a Sales Lead to partner with store leaders, supervise the team, and model exceptional customer service that reflects our hospitality culture.

You will set the tone for achieving team goals, provide direction, coach associates, and support operations from opening to closing. The role emphasizes brand standards, omni-channel service, and a collaborative, high-energy environment.