Retail Sales Lead: Coach, Inspire & Delight Customers

KnitWell Group; Costa Mesa (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Optional medical, dental, and vision保险

401(k) plan

Merchandise discounts

Professional development and careeradv

Job summary

Soma in Costa Mesa, CA is seeking a Sales Lead to work with store leadership, supervise the team, and uphold brand standards. You will foster a welcoming, customer-centered environment and guide teams to deliver memorable, personalized experiences that reflect our hospitality culture.

Responsibilities include opening/closing tasks, coaching, cash handling, scheduling, inventory, and staying informed on promotions and store policies.

Qualifications

• 2 years of retail management or supervisory experience preferred.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist store leadership with opening and closing responsibilities.
• Share brand priorities and messages with store teams.
• Lead by example on the sales floor with product knowledge and omni-channel approach.
• Provide coaching to keep the team on track with performance goals.
• Handle cash, scheduling, inventory, and replenishment.
• Know current sales, promotions, and store policies.
• Support associate development and scheduling as needed.
• Contribute ideas to store leadership.
• Foster a positive, teamwork-focused environment.

Skills

Retail management

Customer service

Communication

Team leadership

Tools

POS system

Job description

Soma in Costa Mesa, CA is seeking a Sales Lead to work with store leadership, supervise the team, and uphold brand standards. You will foster a welcoming, customer-centered environment and guide teams to deliver memorable, personalized experiences that reflect our hospitality culture.

Responsibilities include opening/closing tasks, coaching, cash handling, scheduling, inventory, and staying informed on promotions and store policies.