Retail Sales Lead & Brand Culture Coach

KnitWell Group; Arlington (VA); Hybrid; USD 19,000 - 24,000; Part time

Benefits offered by this job

Optional medical insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

KnitWell Group is hiring a Sales Lead to partner with store leaders, supervise the team, and drive brand standards. You will create a welcoming, customer-centered environment that goes beyond a transaction to deliver memorable experiences reflecting our culture of hospitality.

In this role, you'll open/close shifts, coach staff, manage inventory, and stay current on promotions. Flexible hours including nights, weekends, and holidays are required. 18+ and retail leadership experience preferred.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team player mindset with ownership and initiative.
• Flexible availability including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Assist store leadership with general store operations including opening/closing responsibilities.
• Share brand priorities and messages with store teams.
• Lead by example on the sales floor with product knowledge and omni-channel approach.
• Provide coaching to keep the team on track with performance goals.
• Execute cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development and scheduling as needed.
• Share ideas with store leadership and contribute to a positive work environment.

Skills

Retail management

Customer service

Team leadership

Job description

KnitWell Group is hiring a Sales Lead to partner with store leaders, supervise the team, and drive brand standards. You will create a welcoming, customer-centered environment that goes beyond a transaction to deliver memorable experiences reflecting our culture of hospitality.

In this role, you'll open/close shifts, coach staff, manage inventory, and stay current on promotions. Flexible hours including nights, weekends, and holidays are required. 18+ and retail leadership experience preferred.