Store Sales Associate Lead

Daiso USA; Niles (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Daiso USA is seeking a Store Sales Associate Lead to guide a team of sales associates and deliver exceptional customer service while driving store sales in a fast-paced environment. The role emphasizes leadership, training, and effective communication to exceed targets and maintain organized merchandise displays.

The position requires a high school diploma or equivalent, with retail experience and strong customer-facing skills.

Qualifications

• Bachelor’s degree is not required but a high school diploma or equivalent is necessary.
• Experience in retail sales and a track record of meeting or exceeding sales targets.
• Strong leadership abilities with the capability to guide and motivate a team.
• Excellent verbal and written communication, plus interpersonal skills.
• Comfort with fast-paced environments and multitasking.

Responsibilities

• Lead and supervise a team of sales associates, delegating tasks and guiding performance.
• Greet customers, provide product knowledge, and ensure a personalized shopping experience.
• Drive sales by engaging with customers and meeting targets.
• Assist with inventory management and pricing accuracy.

Skills

Team Leadership

Customer Service

Sales Target Achievement

Communication Skills

Training & Coaching

Education

High School Diploma

Retail Management Training

Tools

POS Systems

Job description

Description

Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities:

1. Team Leadership:
   • Supervise and motivate a team of sales associates, providing guidance and support.
   • Schedule and assign tasks to team members, ensuring efficient store operations.
   • Conduct regular performance evaluations and provide constructive feedback.
   • Assist in training new sales associates and fostering a positive work environment.
2. Customer Service:
   • Greet and assist customers in a friendly and professional manner.
   • Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
   • Resolve customer complaints or concerns promptly and escalated when necessary.
   • Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.
3. Sales and Target Achievement:
   • Drive sales by actively engaging with customers and promoting products.
   • Meet or exceed individual and team sales targets.
   • Monitor sales trends and identify opportunities for improvement.
   • Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
4. Inventory Management:
   • Assist in receiving, organizing, and replenishing merchandise.
   • Conduct regular inventory counts and assist in stock management.
   • Ensure accurate pricing and labeling of products.

Requirements:

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.