Retail Sales Floor Associate – Customer Experience

Fleet Farm; Winona (MN); On-site; USD 18,000 - 25,000; Full time

Job summary

Fleet Farm is seeking a Sales Team Member to deliver a positive customer experience in the assigned area. You will greet customers, keep shelves stocked, and assist with price changes and merchandising to ensure a best-in-class store presentation.

The role includes handling price changes, cashier support when needed, and promoting Fleet Farm rewards and loyalty programs. A flexible schedule and prior retail exposure are helpful for success in this position.

Qualifications

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• Previous retail experience preferred.
• Ability to lift up to 50 lbs. on a regular basis and climb ladders is required.

Responsibilities

• Greet and engage all Customers and provide Best in Class service.
• Keep all endcaps, side merchandise, and sale items full and in stock.
• Maintain customer readiness standards by keeping sales floor clean, including shelves, rail tops, displays and kick plates.
• Assist with completing in-store price changes, including regular price, clearance, and sales price changes.
• Execute nightly recovery of departments through fronting and facing shelves, sweeping and cleaning, and critical product filling.
• Train on cash register functionality and be available to promptly assist running a cash register if customer demand requires it.
• Assist in merchandise resets, visual display maintenance, housekeeping, and the coordination of the freight flow process to ensure sales floor representation of all merchandise.
• Articulate the advantages of the Fleet Rewards credit card and Loyalty Program and encourage customers to apply.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Customer service

Friendly demeanor

Self-motivated

Dependable

Detail-oriented

Education

High School Diploma or GED

Job description

Fleet Farm is seeking a Sales Team Member to deliver a positive customer experience in the assigned area. You will greet customers, keep shelves stocked, and assist with price changes and merchandising to ensure a best-in-class store presentation.

The role includes handling price changes, cashier support when needed, and promoting Fleet Farm rewards and loyalty programs. A flexible schedule and prior retail exposure are helpful for success in this position.