Retail Sales Floor Associate - Customer Experience

The TJX Companies, Inc.; Plain City (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Plain City, OH is seeking a position focused on delivering a superior customer experience in a busy retail environment.

You will engage with customers, maintain store standards, promote loyalty programs, and support merchandising and loss prevention initiatives. Ideal candidates demonstrate exceptional customer service, communication, and multi-tasking skills, with a flexible schedule and the ability to work collaboratively with peers and supervisors.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Role models customer experience practices with internal and external customers.
• Promotes credit and loyalty programs and follows operating procedures.
• Accurately rings purchases/returns and processes cash handling per procedures.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and safety initiatives.
• Supports loss prevention standards and associates in maintaining store upkeep.
• Performs other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Job description

The TJX Companies, Inc. in Plain City, OH is seeking a position focused on delivering a superior customer experience in a busy retail environment.

You will engage with customers, maintain store standards, promote loyalty programs, and support merchandising and loss prevention initiatives. Ideal candidates demonstrate exceptional customer service, communication, and multi-tasking skills, with a flexible schedule and the ability to work collaboratively with peers and supervisors.