Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Strongsville (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/vision/dental

HSA

Life insurance

Paid holidays

Job summary

The TJX Companies, Strongsville OH is hiring a Store Associate to deliver a high-quality customer experience across our TJ Maxx store. You will engage with customers, process transactions, maintain floor cleanliness, and support loss prevention and safety standards.

You should be flexible, detail-oriented, and able to multitask in a fast-paced retail environment. Previous retail experience is preferred; associate discounts and benefits are offered.

Qualifications

• Excellent customer service skills expected.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to respond to changes and unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Cross-train to support multiple areas of the store as needed to meet business needs.
• Accurately ring purchases/returns and handle cash/change per procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and keep the sales floor clean and organized.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Strongsville OH is hiring a Store Associate to deliver a high-quality customer experience across our TJ Maxx store. You will engage with customers, process transactions, maintain floor cleanliness, and support loss prevention and safety standards.

You should be flexible, detail-oriented, and able to multitask in a fast-paced retail environment. Previous retail experience is preferred; associate discounts and benefits are offered.