Retail Sales & Customer Service Specialist

Nordstrom, Inc.; Wichita (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking team members for Sales, Customer Service, Stock and Fulfillment roles in a fast-paced Nordstrom Rack environment.

You will work with teammates to keep the salesfloor welcoming and organized, assist customers during checkout, and help with stock, fitting rooms, and fulfillment tasks. The role requires flexible scheduling, strong communication, and a focus on a seamless, friendly customer experience.

Qualifications

• Clear communication and interpersonal skills.
• Accountability and ownership.
• Strong organization and attention to detail.
• Flexible schedule availability.
• Physical stamina for continuous movement and lifting.

Responsibilities

• Keep salesfloor runway ready through re-merchandising and straightening.
• Assist customers at cashiering across platforms with POS use and bagging.
• Provide fitting room support by greeting customers and sorting items.
• Maintain clean, clutter-free salesfloor by returning clothing to floor.
• Keep stockrooms organized and merchandise checked in with proper tickets.
• Demonstrate store technology expertise.
• Follow operational, merchandise and asset-protection standards.
• Promote Nordstrom Rewards initiatives.

Skills

Communication

Accountability

Organization

Flexibility

Physical stamina

Job description

Nordstrom, Inc. is seeking team members for Sales, Customer Service, Stock and Fulfillment roles in a fast-paced Nordstrom Rack environment.

You will work with teammates to keep the salesfloor welcoming and organized, assist customers during checkout, and help with stock, fitting rooms, and fulfillment tasks. The role requires flexible scheduling, strong communication, and a focus on a seamless, friendly customer experience.