Customer Experience & Retail Sales Floor Specialist

Nordstrom; Kendall (FL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

Job summary

Nordstrom Rack team members thrive in a fast-paced, high-energy environment. You will interact with customers, assist with transactions across platforms, and help keep the store clean and organized.

Roles span Sales, Customer Service, Stock, and Fulfillment, with opportunities to work across departments to ensure a smooth shopping experience. Candidates should demonstrate clear communication, accountability, and flexibility, and be able to lift items and work a varied schedule.

Qualifications

• Clear, effective communication and strong interpersonal skills.
• Accountability, initiative and a sense of ownership.
• Organizational skills with ability to prioritize in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.

Responsibilities

• Assist customers at checkout across multiple platforms (in-store, online, mobile).
• Maintain a clean, clutter-free store and assist in stockrooms and selling floors.
• Support fitting rooms by greeting customers and returning items to the floor.
• Operate store systems and ensure merchandise is properly checked in and ticketed.
• Provide general store support, including events, markdowns, and backroom organization.

Skills

Communication

Teamwork

Customer service

Flexibility

Attention to detail

Job description

Nordstrom Rack team members thrive in a fast-paced, high-energy environment. You will interact with customers, assist with transactions across platforms, and help keep the store clean and organized.

Roles span Sales, Customer Service, Stock, and Fulfillment, with opportunities to work across departments to ensure a smooth shopping experience. Candidates should demonstrate clear communication, accountability, and flexibility, and be able to lift items and work a varied schedule.