Retail Sales: Customer Service Specialist

Lowe's; Shelbyville (KY); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Customer Service Associate in Kentucky focuses on welcoming customers, helping them find products, and delivering friendly service across departments. You’ll engage with shoppers, answer questions, and assist with merchandise placement daily.

The role supports part-time or growth opportunities, with benefits including health insurance options, tuition assistance, company-matching 401(k) and ESPP, a 10% associate discount, and the Track to the Trades program.

Qualifications

• 6 months experience using a computer.
• 6 months experience with retail technology.
• Basic arithmetic skills.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Greet customers and provide friendly service.
• Assist in locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas to help service.
• Prepare department merchandise per customer needs (e.g., paint, hardware).
• Guide customers through shopping or checkout.

Skills

Computer basics

Retail tech

Arithmetic

Tools

POS systems

Job description

Lowe’s Customer Service Associate in Kentucky focuses on welcoming customers, helping them find products, and delivering friendly service across departments. You’ll engage with shoppers, answer questions, and assist with merchandise placement daily.

The role supports part-time or growth opportunities, with benefits including health insurance options, tuition assistance, company-matching 401(k) and ESPP, a 10% associate discount, and the Track to the Trades program.