Retail Sales & Customer Service Specialist

D&B Supply LLC; Anaheim (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

D&B Supply LLC in Anaheim, CA is seeking a friendly Retail Associate to greet customers, answer questions, and help shoppers find the right merchandise. You will sell products, share features and pricing, assist with special orders, and support store maintenance, inventory, and merchandising efforts.

This role requires standing for long periods, lifting up to 75 pounds, and teamwork to deliver excellent service.

Qualifications

• Must have knowledge of retail floor sales techniques.
• Ability to understand and follow specific instructions and procedures.
• Ability to sort, check, count, and verify numbers.
• Ability to resolve difficult or stressful customer service issues.
• Demonstrated teamwork.
• Exposure to visual merchandising and product placement techniques is desired.

Responsibilities

• Greet customers entering the store.
• Answer customers' questions and provide information on store merchandise.
• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Offer and/or participate in customer carry-outs.
• Provide assistance in receiving and display merchandise in accordance with policies.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain merchandise condition.
• Prepare and participate in inventory cycle activities.
• Move material using material handling tools and equipment (hand truck, pallet-jack, dolly, forklifts).
• Other duties as assigned by management related to customer service, merchandising and handling of products.

Skills

Retail sales

Customer service

Teamwork

Product knowledge

Education

High School Diploma or GED

Job description

D&B Supply LLC in Anaheim, CA is seeking a friendly Retail Associate to greet customers, answer questions, and help shoppers find the right merchandise. You will sell products, share features and pricing, assist with special orders, and support store maintenance, inventory, and merchandising efforts.

This role requires standing for long periods, lifting up to 75 pounds, and teamwork to deliver excellent service.