Retail Sales & Customer Experience Specialist

D&B Supply LLC; Twin Falls (ID); On-site; USD 28,000 - 36,000; Full time

Job summary

D&B Supply LLC in Twin Falls, Idaho is seeking a friendly retail associate to greet customers, answer questions, and help shoppers find products. You will provide product knowledge, advise on features and prices, and assist with ordering specialized merchandise as needed.

The role requires standing for long periods, lifting 25–75 pounds, and participating in store resets and inventory cycles. Prior retail experience is helpful but not required, and strong teamwork is valued.

Qualifications

• Must have knowledge of retail floor sales techniques.
• Ability to sort, check, count, and verify numbers.
• Ability to resolve difficult or stressful customer service issues.
• Exposure to visual merchandising and product placement techniques is desired.

Responsibilities

• Greet customers entering the store and answer questions about merchandise.
• Sell merchandise and advise on price and features.
• Provide product knowledge and recommend alternatives or accessories.
• Assist customers in ordering specialized merchandise as needed.
• Assist with inventory cycles and merchandising displays.
• Move merchandise using material handling tools and operate equipment as needed.
• Answer phones and handle routine inquiries.
• Maintain store floor and housekeeping.

Skills

Retail sales techniques

Follow instructions

Counting & verification

Customer service resolution

Teamwork

Visual merchandising

Education

High School Diploma or GED preferred

Job description

D&B Supply LLC in Twin Falls, Idaho is seeking a friendly retail associate to greet customers, answer questions, and help shoppers find products. You will provide product knowledge, advise on features and prices, and assist with ordering specialized merchandise as needed.

The role requires standing for long periods, lifting 25–75 pounds, and participating in store resets and inventory cycles. Prior retail experience is helpful but not required, and strong teamwork is valued.